Conditions and Acceptable Use Policy
SiteDepartment.Com provides Internet World Wide Web page hosting
and e-mail services. SiteDepartment.Com has certain legal and ethical
responsibilities regarding the use of its computer network and equipment
involved in these services.
SiteDepartment.Com's general policy is to act as a neutral
provider of access to the global Internet and has specific ethical concerns
regarding the use of its computers detailed below. SiteDepartment.Com reserves
the right to suspend or cancel a customer's access to any or all services
provided by SiteDepartment.Com when SiteDepartment.Com decides that the account
has been inappropriately used.
Acceptable Use Policies
Unauthorized use of other people's accounts or computers:
SiteDepartment.Com will strongly react to any use or attempted use of an
Internet account or computer without the owner's authorization. Such attempts
include "social engineering" (tricking other people into releasing their
passwords), password cracking, security hole scanning etc.
Any unauthorized use of accounts or computers by a
SiteDepartment.Com customer, whether or not the attacked account or computer
belongs to SiteDepartment.Com, will result in action against the attacker.
Possible actions include warnings, account suspension or cancellation, and
civil or criminal legal action, according to the seriousness of the attack.
Usage of Server Resources:
Customer agrees that Customer shall not use excessive amounts of server
resources (such as, but not limited to, CPU time & memory usage) on any of
SiteDepartment.Com's servers. Any violationof this policy may result in
corrective action by SiteDepartment.Com, including assessment of additional
charges, disconnection or discontinuance of any and all Services, or
termination of this Agreement, which actions may be taken in
SiteDepartment.Com's sole and absolute discretion. If SiteDepartment.Com takes
any corrective action under this section, Customer shall not be entitled to a
refund of any fees paid in advance prior to such action.
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds. There
are numerous activities that could cause such problems; these include: CGI
scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that require server
resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in time on
the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any gaming servers such as counter-strike, half-life, battlefield1492,
Commercial advertisements with e-mail:
Sending unsolicited bulk and/or commercial messages over the Internet (known as
"spamming") is prohibited, regardless of whether or not it overloads a server
or disrupts service to SiteDepartment.Com's customers. The term "spamming" also
includes, but is not limited to, maintaining an open SMTP policy, engaging in
spamming using the service of another ISP or IPP and referencing in the spam a
Web site hosted on a SiteDepartment.Com server, and selling or distributing
software (on a Web site residing on a SiteDepartment.Com server) that
facilitates spamming. Violators will be assessed a minimum fine of $200 and
will face immediate suspension. SiteDepartment.Com reserves the right to
determine, in its sole and absolute discretion, what constitutes a violation of
These limitations apply to ALL email accounts, mailing lists and anything else
that you use to send email using your SiteDepartment.Com account.
The limits have been introduced in order to clearly define what
is permissable and to provide a stable platform for all users. These limits
apply to each CPanel account. If you have more than 1 mailing list installed on
the one account....
The combined total of all email received/sent via your
account/mail lists must not exceed these figures:
A Maximum of 100 pieces of email per hour is permitted.
A Maximum of 1000 pieces of email per 24 hour period, per cpanel user account
If your mailings exceed these limits, you are likely to recieve
the emails back into your inbox as undeliverable.
If your mailing list Would / Does exceed these limits, then you
would need to outsource the list to a 3rd party provider.
SiteDepartment.Com no longer hosts sites that deal with mass
email type services. Failing to observe the above limits will result in the
mail list software being disabled or having your account suspended.
Offering or distributing any fraudulent goods, services, schemes or promotions
(e.g. - make money fast schemes, chain-letters, pyramid schemes), or submitting
false data on any sign-up form, contract or online application through
registration, or any fraudulent use of information obtained through the use of
the Plans, including, without limitation, use of credit card numbers, phone
numbers, e-mail addresses, or home addresses is strictly prohibited.
SiteDepartment.Com do not host financial sites (such as bank, brokerage)
without verification of accreditation and company papers. Company has to be
verified by us prior to account activation. Any sites that are found to contain
this content will be suspended or terminated without any warning.
Abuse of Traffic and Storage:
SiteDepartment.Com customers are privileged to be offered high traffic
SiteDepartment.Com customers are privileged to be offered high traffic and
large amounts of storage for their web sites. We expect our customers to use
these resources in good faith. The intention of SiteDepartment.Com is to
provide a large space to serve web documents, not an offsite storage area for
electronic files. Sites that fall under "storage area" are large archives of
images, compressed files, movies, or sound files. SiteDepartment.Com allows up
to 50 megs of archive storage per active cPanel account, ie. movies, sound
files (including mp3, real audio files), images, compressed files, Real Audio
or Video archives etc. we reserve the right to remove the abusive files.
To prevent abuse;
1) SiteDepartment.Com's web space must be used as a facility for web hosting
2) SiteDepartment.Com's storage must not be used as a facility for backup
3) All non-HTML files must be referenced by HTML files. All web pages (HTML)
must be 'linked' with all files (.gif, .jpeg, .exe, etc.) stored on
SiteDepartment.Com's servers. Web sites that are found to contain no html
documents or a number of unlinked files are subject to warning, suspension or
cancellation at the discretion of SiteDepartment.Com management.
SiteDepartment.Com email accounts may not be used for permanent
storage of email, and must be cleared periodically. In other word s, don't
click the "leave mail on server" box found in many popular email clients and/or
if You use WebMail delete your email.
SiteDepartment.Com will be the sole arbiter as to what
constitutes a violation of this provision..
Customer agrees to pay for additional generated transfer over
his/her account limit. Customer shall be charged according to our current price
list posted on the Hosting page of this web site.
Prohibited Program and Software
IRC software. We do not allow running any IRC related software, programs or
services. This includes but not limited to: IRC servers, IRC clients, IRC
bouncers, IRC proxy, IRC bots, and other related software.
Background process. We do not allow any kind of background running software,
programs or services.
Any kind of proxy server. It is not allowed to run any kind of proxy server
whether it is running as a background process, CGI scripts or any other means.
This includes all kind of proxy servers for any protocol.
& Cancellation Policy
All accounts are set-up on a pre-pay basis and all fees paid are
non refundable. All pricing is guaranteed for the term of pre-payment.
SiteDepartment.Com reserves the right to change the prices of any of its
services at any time.
All SiteDepartment.Com's accounts are setup on anniversary billing cycles. Your
particular billing cycle corresponds to the contract length that was initially
chosen at setup. Your account will automatically renew at this length.
Payment is due every 1 month from the date on which the account was
established, or every 1 year if the account is paid for yearly.
Clients will be automatically charged UNLESS a cancellation request has been
received. All account cancellations must be done via our cancellation form at
http://www.SiteDepartment.Com.com/?body=cancel Cancellation requests must be
sent in at least 5 days before your next billing date.
All of SiteDepartment.Com web hosting packages are backed by a 7
day money back guarantee. If you are not completely satisfied with our services
or support within the first 7 days of your contract, you will be given a full
refund of the contract amount excluding setup fees, domain registration fees,
addon/upgrade fees and overages. For all SiteDepartment.Com's clients who
cancel, the full contract amount less any setup fees and overages will be
refunded if SiteDepartment.Com is notified within the first 7 days following
activation. No refund is available after the 7 day.
Due to security concerns, all account cancellations must be done
via our cancellation form at http://www.SiteDepartment.Com.com/?body=cancel
Refunds will be made by company check or issued back to your credit card within
7 days of receipt of cancellation.
SiteDepartment.Com reserves the right to refuse service to
anyone. Customers may only use SiteDepartment.Com's server for lawful purpose.
Transmission of any material in violation of any Federal, State or Local
regulation is prohibited. This includes, but is not limited to copyrighted
material, material legally judged to be threatening or obscene, and material
protected by trade secrets.BE CAREFUL: IF You Are Agreeing With This Terms Then
There Will Not Be Any Problem.
Customer agrees that it shall defend, indemnify, save and hold
SiteDepartment.Com harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable attorney's fees asserted against
SiteDepartment.Com, its agents, its customers, officers and employees, that may
arise or result from any service provided or performed or agreed to be
performed or any product sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold harmless SiteDepartment.Com
against liabilities arising out of; (1) any injury to person or property caused
by any products sold or otherwise distributed in connection with
SiteDepartment.Coms's server; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold to customer from
SiteDepartment.Com reserves the right to revise its policies at any time